General & account support
Email: info@boardqbank.com
Please include your full name, account email, package name, and a brief description of the issue.
Contact & Support
We are here to support your NPLEX preparation
Contact BoardQBank for package questions, payment confirmation, account activation, login assistance, or technical issues. Include enough information for the support team to locate your account.
Alternate support email
Email: board.qbanks@gmail.com
For payment issues, include the transaction date and receipt or confirmation reference. Never email complete payment-card details.
Before contacting support
- Confirm you are using the same email address associated with your purchase.
- Check the spelling of your email and password or access passcode.
- Try a private/incognito browser window and clear cached site data if the page is not loading correctly.
- Provide the exact page name and a screenshot of any error message, without exposing passwords or payment-card information.